Terms & Conditions – LashesByMadelin™

General Terms and Conditions

Last updated: 15.04.2025

Welcome to Lashes by Madelin. We are so glad you are here! Before you shop with us, we kindly ask you to read our Terms and Conditions. This way we ensure that everything is clear and that you have a pleasant experience.

1. About Lashes by Madelin

At Lashes by Madelin, we are all about effortless, luxurious beauty. By using our website or placing an order, you agree to these terms. Do you have any questions? We are always here for you.

2. Who can shop with us?

Everyone is welcome. Whether you are just starting out with lashes or are a true beauty lover, our products are for you. Are you under 16? Please ask a parent or guardian for help when placing your order, just to be safe.

3. Our Products

We offer carefully designed Press On Lashes and accessories that will bring out your confidence and glow. We keep product details and prices as up to date as possible, but they may change from time to time.

4. Orders & Payments

Always check that your details are correct when placing an order. Payments are processed securely at checkout. Our prices are displayed in USD ($) by default, but you can also view them in Euro (€) or other currencies depending on your location or preference. Taxes are included where applicable.

5. Shipping & Delivery

We ship both within the Netherlands and Belgium and internationally. Shipping costs and expected delivery time are shown at checkout. We always do our best to get your order out to you quickly, but sometimes there may be a delay — thank you for your patience!

6. Returns & Refunds

For hygiene reasons, all our lashes are final sale. If your order arrives damaged, please contact us within 3 days of receipt. We'll be happy to resolve it — just send us your order number and a clear photo.

7. Our Content & Trademark Rights

All photos, designs, logos and content on this site are property of Lashes by Madelin. Copying or using without permission is prohibited — thank you for respecting our work and creativity.

8. Love & Respect

We want our webshop to be a safe and pleasant place. So don't use it in a harmful or disrespectful way. Together we keep it beautiful — for everyone.

9. Safety & Instructions for Use

Our lashes are made with love, but every skin is different. Always follow the instructions and do a patch test before use. We are not liable for any reactions, but are always here for you if you need help.

10. Changes to the Terms

We may update these Terms and Conditions from time to time. The most recent version can always be found here. By continuing to use the site, you automatically agree to any changes.

11. Contact

Do you have a question, feedback or just want to say hello?

We'd love to hear from you!

Email: info@lashesbymadelin.com

TikTok / Instagram: @lashesbymadelin

Thank you for being a part of the Lashes by Madelin family. You are the reason we do what we do.