Terms & Conditions – LashesByMadelin™
General Terms and Conditions
Last updated: 15.04.2025
Welcome to Lashes by Madelin. We are so glad you are here! Before you shop with us, we kindly ask you to read our Terms and Conditions. This way we ensure that everything is clear and that you have a pleasant experience.
1. About Lashes by Madelin
At Lashes by Madelin, we are all about effortless, luxurious beauty. By using our website or placing an order, you agree to these terms. Do you have any questions? We are always here for you.
2. Who can shop with us?
Everyone is welcome. Whether you are just starting out with lashes or are a true beauty lover, our products are for you. Are you under 16? Please ask a parent or guardian for help when placing your order, just to be safe.
3. Our Products
We offer carefully designed Press On Lashes and accessories that will bring out your confidence and glow. We keep product details and prices as up to date as possible, but they may change from time to time.
4. Orders & Payments
Always check that your details are correct when placing an order. Payments are processed securely at checkout. Our prices are displayed in USD ($) by default, but you can also view them in Euro (€) or other currencies depending on your location or preference. Taxes are included where applicable.
5. Shipping & Delivery
We ship both within the Netherlands and Belgium and internationally. Shipping costs and expected delivery time are shown at checkout. We always do our best to get your order out to you quickly, but sometimes there may be a delay — thank you for your patience!
6. Returns & Refunds
For hygiene reasons, all our lashes are final sale. If your order arrives damaged, please contact us within 3 days of receipt. We'll be happy to resolve it — just send us your order number and a clear photo.
7. Our Content & Trademark Rights
All photos, designs, logos and content on this site are property of Lashes by Madelin. Copying or using without permission is prohibited — thank you for respecting our work and creativity.
8. Love & Respect
We want our webshop to be a safe and pleasant place. So don't use it in a harmful or disrespectful way. Together we keep it beautiful — for everyone.
9. Safety & Instructions for Use
Our lashes are made with love, but every skin is different. Always follow the instructions and do a patch test before use. We are not liable for any reactions, but are always here for you if you need help.
10. Changes to the Terms
We may update these Terms and Conditions from time to time. The most recent version can always be found here. By continuing to use the site, you automatically agree to any changes.
11. Contact
Do you have a question, feedback or just want to say hello?
We'd love to hear from you!
Email: info@lashesbymadelin.com
TikTok / Instagram: @lashesbymadelin
Thank you for being a part of the Lashes by Madelin family. You are the reason we do what we do.